A Small Flame
App privacy policy
Last updated 6 October 2026.
The “A Small Flame” app stores your candles and notes on your device. You do not need to create an app account, and there is no advertising. This policy covers the iOS and Android apps and contact with us about them. The website privacy notice covers browsing this website.
Who is responsible?
Fixed Point Solutions SRL, Romania, develops “A Small Flame” and is responsible for personal information we receive as described below. Contact contact@fixedpoint.software for support or privacy requests. Apple and Google handle their own services under their own privacy policies.
Your candles and notes
The app saves candle appearances, burn times, optional notes, shrine history and wax, preferred durations, and display settings on your device. It does not send them to us or to an app server. We cannot read your notes or recover them remotely.
The app does not access your contacts, location, camera or microphone. Purchase checks do not send your candle notes or history to Apple or Google Play. We do not use your candle data for advertising or analytics. Store and operating-system services may process diagnostics according to their policies and your device settings; Google Play’s purchase service is described below.
Backups and sharing
In Settings → Backup and data, you can save a backup or import one you choose. Each backup is a ZIP file containing your candle notes and history. It is not encrypted, so choose a storage location you trust. Backups can be transferred between iOS and Android without sending their contents to us.
The app has no automatic cloud sync. On iPhone and iPad, your operating system may include app data in an iCloud or computer backup, depending on your settings. The Android app excludes its local data from automatic backup and device transfer; use Save a backup before uninstalling it or changing devices.
When you share a candle or shrine, the app creates an image on your device. Individual candle images include notes only if you turn on Include notes; shrine images contain no notes. The image goes only to the app, person or storage location you select; their privacy practices then apply. On iPhone and iPad, saving an image to Photos may ask for permission to add it. The app does not read your photo library.
Purchases
On iPhone and iPad, Apple processes the optional “Personal touches” purchase, payment, refunds and Family Sharing. The app asks Apple for purchase information and checks whether you have access. Apple retains transaction records under Apple’s privacy policy.
On Android, Google Play processes purchases. Google Play receives purchase information, interactions with its billing service, and related app, device and diagnostic information to provide and improve purchase services. The app keeps an encrypted purchase receipt on this device so “Personal touches” can remain available offline. Google handles its services under Google’s privacy policy, which explains its retention, deletion and privacy controls.
The app does not send purchase records to our servers, and we do not receive payment-card details. Deleting local candle data keeps purchase access and does not delete or refund a store purchase. Backup files contain no purchase entitlement.
When you contact us
If you email us, we receive your email address, any name shown by your email account, your message and attachments, and any device or purchase details you choose to include. No candle notes, backup files or diagnostic logs are attached automatically.
We use correspondence to answer you, investigate a problem, handle a privacy request or protect our service. Our legal basis is our legitimate interest in providing support and preventing abuse (GDPR Article 6(1)(f)), or a legal obligation when applicable (Article 6(1)(c)). Please avoid sending private candle notes or a complete backup unless needed to investigate your request.
Authorized staff and Google, which provides our business email service, process correspondence for these purposes. We do not sell it or use it for advertising. We may disclose it when legally required or necessary for a legal claim. Support correspondence is normally deleted within 24 months of the last communication, unless a legal obligation or claim requires longer retention.
When you open a website link
DreamHost hosts our website in the United States and processes ordinary connection logs, such as IP addresses, page URLs, timestamps and browser details, to deliver and protect it. We use no cookies, tracking pixels or analytics on these pages. See the website notice for log retention and hosting safeguards. Opening a link does not send your candle notes, history or purchase status.
Your choices and rights
Use Settings → Backup and data → Delete all app data to remove the app’s local candles, notes, shrine and settings. Save a backup first if you want to keep them. Delete exported backups, shared images and device backups separately wherever you stored them. We cannot remove copies held by recipients you chose.
For personal information we hold, you may request access, correction, deletion, restriction or portability where applicable, and object to processing based on legitimate interests. Email us to exercise these rights. We may need enough information to verify your request and will normally respond within one month, with any permitted extension explained. We do not profile you or make automated decisions about you.
You can complain to your local data-protection authority or Romania’s ANSPDCP.
Security and international transfers
Local data relies on your device’s security controls. We restrict access to correspondence and use transport encryption where supported. No storage or transmission method is risk-free.
Google may process support email outside the European Economic Area. Google’s data processing addendum and DreamHost’s customer data processing addendum provide contractual safeguards, including Standard Contractual Clauses where applicable. Contact us for information about those safeguards.
Children
The app does not ask children to register or send personal information. Purchases use the relevant store’s parental controls. A parent or guardian can contact us about a child’s privacy or ask us to delete correspondence received from a child.
Changes and contact
We will update this policy if the app or our data practices change and revise the date above. For questions, email contact@fixedpoint.software or visit Help and support.