A Small Flame
Help and support
For help with the “A Small Flame” app, email contact@fixedpoint.software. Support is provided by Fixed Point Solutions SRL.
Tell us what happened, what you expected, and your device model and iOS or Android version. A screenshot can help if you choose to include one. Please remove private notes before sending it. You do not need to send a full backup or payment details. Our app privacy policy explains how we handle support email.
Lighting and burning
Choose a candle, a burn duration and an optional note before lighting it. For a different duration, choose Custom, set the hours and minutes, then tap Done. Your chosen duration appears among the suggested times.
On the Candle screen, notes save as you type. Tap Done to close the note editor and keep your text. Appearance is available only before a candle's first lighting; start a new candle to choose another appearance.
The candle keeps burning when you leave the app or lock your device. There are no reminder notifications.
Blow out pauses the burn. Relight uses the remaining time. Once a candle burns out, start a new one. Changing the flame size does not change the burn time.
Included candles and “Personal touches”
Pillar and Slim candles are included without a purchase, with Ivory, Honey and Clay wax, Amber and Warm white flames, and Small and Large flame sizes. You can use notes, shrine history, sharing, backups, custom burn times and full-screen viewing without a purchase.
“Personal touches” is one optional purchase. It unlocks:
- Tea light, Dinner candle, Wide glass candle, Birthday candle, Small glass candle, Bamboo oil lamp and Rose candle.
- Fluted and Dipped wax finishes for Pillar and Dinner candles.
- Travertine, Brass and Porcelain holders for compatible candles.
- Alcove, Walnut, Sunlit wall, Garden, Linen and Evening sky backgrounds.
Every future addition to “A Small Flame” is included, forever, at no extra cost. Pay once. No subscription or additional purchases. The purchase screen shows the price supplied by your app store.
Wax palettes depend on the candle style. Both glass candles offer nine colors: Ivory, Honey, Clay, Red, Pink, Green, Turquoise, Blue and Lavender. Birthday and Rose candles have their own palettes. Colors have no separate price; paid candle styles require “Personal touches”. The bamboo oil lamp has no wax color.
On iPhone and iPad, choose Restore purchases in Settings using the Apple Account that bought “Personal touches”. If the purchase is shared with you through Family Sharing, you have access to the same paid content. Apple may require approval for a child’s purchase through Ask to Buy.
On Android, Restore purchases checks the Google Play account used for the purchase. If payment is pending, wait for approval; you do not need to purchase again. On either platform, reopen the app or use Restore purchases if access has not appeared after approval.
If restoring fails, check your connection and the relevant store account and try again. Email us if the issue continues. Apple handles payments and refund requests at Report a Problem; for Android purchases, see Google Play’s refund help.
Your shrine, notes and backups
The shrine keeps the wax and history from your candles. The bamboo oil lamp burns oil and leaves no wax. Only one candle burns at a time.
Use Settings → Backup and data → Save a backup before uninstalling the app or changing devices. This creates a single file named A Small Flame backup.zip. Keep the ZIP file intact and choose it with Import a backup on the other device. Backups can be transferred between iOS and Android.
Importing replaces that device’s current app data; it does not merge two histories. You can review the backup before confirming replacement. Unrelated or damaged files are rejected without replacing your data. A burning candle is blown out on import after accounting for the time since export.
Backups contain no purchase access. Restoring a purchase restores paid access, not your candles or notes. App Store purchases do not transfer to Google Play, or vice versa.
The Android app does not use automatic device backup or device transfer for your candle data. Keep a backup somewhere you can access after uninstalling or changing devices.
Delete all app data removes local candles, notes, shrine and settings. It keeps your store purchase. Backups and images you saved elsewhere must be deleted there separately. We cannot recover notes that were not backed up.
Display preferences
In Settings → Accessibility and display, you can reduce motion, turn haptics off or choose whether the screen stays awake. Reduce motion keeps the flame still and removes moving smoke; the candle keeps burning.
Privacy
Your candle data is stored locally. See the app privacy policy for purchases, backups, sharing, support email and your choices. The website notice covers browsing this site and contacting us.